Your Privacy Matters: At Kasavika, we believe that every thread carries a story — of heritage, craftsmanship, and timeless beauty. Rooted in the cultural richness of Kerala, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you shop for our handwoven sarees, munds, and traditional handloom creations on our platform.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account: Name, email address, phone number, and password
• Make a purchase: Billing and shipping addresses, payment information for your handloom sarees and munds
• Contact us: Any information you provide in customer service communications regarding our handwoven products
• Browse our site: IP address, browser type, device information, and shopping behavior through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for handwoven sarees, munds, and other traditional Kerala handloom products, including shipping and delivery
• Communicate with you about your orders, account, and customer service inquiries
• Send you promotional emails about new collections, festive sarees, and traditional handloom offerings (with your consent)
• Improve our website, handloom products, and artisan services
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Payment processors, shipping companies, and marketing platforms that help us deliver our handloom products to you
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale of company assets, or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience, analyze site traffic, and personalize content to help you discover our handwoven collections. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

7. Children's Privacy

Kasavika does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Kasavika Customer Support

• Email: privacy@kasavika.com
• Phone: 9633305606
• Phone: 9633306606
• Address: Kuzhivila payattuvila P.O, Balaramapuram, Thiruvananthapuram, Kerala